Prof. Emily M. Bender(she/her)There's a lot that's alarming in this article, but perhaps the most alarming part is the NYC spokesperson assering that the problem can be fixed via upgrades:
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https://www.thecity.nyc/2024/03/29/ai-chat-false-information-small-business/
fmc01@emilymbender NYC spokespersons and their minders know that chatbots are just computer programs that make stuff up - but when you are looking at the world through a pile of money from cost savings anything goes. Chat bots like humans tell truths and tell lies but only humans know the difference.