It seems to bear repeating: chatbots based on large language models are designed to *make shit up*. This isn't a fixable bug. It's a fundamental mismatch between tech and task.

Also, it's worth noting that RAG (retrieval augmented generation) doesn't fix the problem. See those nice links into NYC web pages? Not stopping the system from *making shit up*. (Second column is chatbot response, third is journalist's report on the actual facts.)

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@emilymbender What is "count tips toward minimum wage requirements" if not "take a cut of your worker's tips"?

Perhaps the real fault of the bot is that it hasn't been exposed to years of corporate propaganda teaching it that the current practice is benign and totally unobjectionable?

@soc @emilymbender

Min wage in NYC is $15 an hour. If employees are tipped, employers can pay them $10.35 an hour and assume that the tips make up the deficit. So the employer can make $4.65 an hour in saved wages, which is taking effectively a 'cut' of the tips, yes.

However,taking a 'cut of the tips' more typically means something like 'Employer gets X% of tips'. So if an employee makes $100 in tips during a dinner hour, the employer cannot legally take, say, 10% ($10) of it.