if the listing advertised “high-speed internet” or anything with the wording “high-speed”, then i’d call AirBNB and complain until i either got a partial refund or a rebooking elsewhere. Rate 1-star and post as many complaints as possible on as many social media outlets as possible with the full name of the AirBnB host. Name and Shame.

Basically, be as big a nightmare as possible (without getting kicked out) until either it gets fixed or until you get enough money back to make you feel better.

edit:

The owners live upstairs.

i wouldn’t let them sleep a wink until that’s 50Mb/s+ both up and down. should be at least 100Mb/s, but 50Mb/s is manageable.

They’re fucking you while on vacation, and i would make their live a LIVING HELL. being cheap has consequences…

I’m here with my mother (also mildly infuriating) who chose it and is paying for it, so I’ll have to talk to her about it, thanks.

i don’t see how that changes anything. in fact, i might be more outraged, as they’re taking advantage of your poor, sweet, elderly mother, which is exactly how you should put it in every single complaint call, email, and social media post.