Lance R. VickMar 11, 2024

It's official. After 3 months of back and forth, a major medical provider has elected to drop me as a patient for not having a Google or Apple device.

It is unclear if this is legal, but it is very clearly discriminatory and unethical.

Any tech journalists or lawyers interested in this?

I would like to do anything I can to ensure this never happens to anyone else.

Show threadJenniferMar 11, 2024
@lrvick what?? Why on earth would you need an Apple or Google device?
Show threadBen AvelingMar 11, 2024
@Jennifer Guessing, but suspect their device needs an ap and those are the only supported platforms.
@lrvick
Show threadLance R. VickMar 12, 2024

@BenAveling @Jennifer There are no medical devices involved.

They said they only willing to communicate, schedule, and exchange medical information with patients with their apple/google mobile app moving forward, even if it means terminating relationships with existing patients.

I even offered to show up in person for every communication, and they refused.

Show threadPhilip Mallegol-HansenMar 12, 2024
@lrvick @BenAveling @Jennifer There isn’t even a suitable web experience? (Putting aside that even that isn’t good enough of course), it’s installed app or bust? That’s crazy.
Show threadLance R. Vick
@philip @BenAveling @Jennifer We asked this, and they said webapp was not an option. Android/Apple device/app or GTFO.
Mar 12, 2024 at 9:57amWeb
Show threadRora BorealisMar 12, 2024
@lrvick @philip @BenAveling @Jennifer That's disgusting. I'm so sorry. My providers have web portals but don't require you to use any of it. They're trying to root out the patients they won't get as much from. This sucks, because others will start if they see it working.