The Picard ManeuverHow many other businesses would we be fine with operating like this?
TheAlbatrossI feel a lot of appointment-based businesses are like this. They’re trying to slot in as many services into one day as they can. Them making you wait is acceptable because they’re with another customer (Though I’m sure they wanna wrap it up with them quickly too). You making them wait is unacceptable because that’ll throw off their carefully timed appointment schedule.
It ain’t great but that’s the bitch of this damned money world huh
NegativeLookBehindIf it’s so carefully timed, why is it ok for them to mess up the timing? I’m a paying customer and I have shit to do, too. Maybe it’s not true in the case of doctors, but for other businesses, the only reason you’re able to have this business is because I’m here, paying money.
Maybe it’s not true in the case of doctors, but for other businesses, the only reason you’re able to have this business is because I’m here, paying money.
You hit the nail on the head there. Other businesses exist because they won your business in competition with other businesses. A doctor’s office exists because they got permission from the state to operate.
The incentive structure is different, leading to different strategies being used to stay open
In the US at least you could easily find a different doctor, unless you live in a rural area with no other doctors in it
I left two different practices because of schedule fiascos and stuck with the 3rd because they never make me wait.