Mastodawn

Marco Arment Feb 28, 2024

Never buy anything from Dyson's website.

Never, ever, ever, ever.

Been fighting with them to resolve a duplicate order (from their website crashing) since Black Friday. They've had the return since January 4. I still don't have a refund. (Just filed a chargeback. I hate doing that.)

I've lost HOURS to this. I've never seen a company with such poor basic service.

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Mathew Schaffer

@marcoarment I bought a refurbished Dyson cordless vacuum one time. Despite the slip of paper detailing how thoroughly they test their refurbs, it was DOA. Not a great sign. Huge hassle to get them to do something about it. Eventually they sent me a brand new unit, which sounds great, right?! But it was still the worst vacuum I’ve ever owned and I won’t buy another Dyson.