Mastodawn

Marco Arment Feb 28, 2024

Never buy anything from Dyson's website.

Never, ever, ever, ever.

Been fighting with them to resolve a duplicate order (from their website crashing) since Black Friday. They've had the return since January 4. I still don't have a refund. (Just filed a chargeback. I hate doing that.)

I've lost HOURS to this. I've never seen a company with such poor basic service.

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PG&E Delenda Est

@marcoarment HAHAHAHA the same thing happened to me! Duplicate order, also did return on Jan 4, they sent me two vacuums, it took a month and three 45 minute calls to successfully get a return label. What finally worked was calling them and having them send to a plain old gmail.com address because it seems their logistics system won’t send to fastmail???