Marco ArmentFeb 28, 2024

Never buy anything from Dyson's website.

Never, ever, ever, ever.

Been fighting with them to resolve a duplicate order (from their website crashing) since Black Friday. They've had the return since January 4. I still don't have a refund. (Just filed a chargeback. I hate doing that.)

I've lost HOURS to this. I've never seen a company with such poor basic service.

Show threadDavid LynchFeb 28, 2024
@marcoarment interestingly, their *in person* support is fantastic. I had a warranty issue once and went in to a repair center, and it was very quick and competent.
Show threadJérôme
@kemayo @marcoarment yep the repair center are great if you’re lucky enough to live near one. Email is awful.
Feb 28, 2024 at 7:14pmWeb