Hi. It's AT&T. We apologize for Thursday's outage, which may have impacted your ability to connect with others. We value you as a customer & commit to doing better.

But you ain't getting a billing credit. F*ck that.

#ATT #ATTtext #ATToutage

@lawprofblawg But they are giving billing credits. What am I missing?

@lawprofblawg - They hand out credits, it was annohnced on Saturday:

https://www.att.com/makeitright/?source=EPcc000000000000U

Yet, I understand the frustration, and a compensation for the not-delivered service is likely much less than the real costs of the loss of connectivity.