CiaraWe need a word for real-life enshittification caused by online culture. Like being unable to find an organisation’s info because they’ve Instagram but no website. Or panicked people being sent a videolink to download to their phone when they ring for an ambulance. Or being excluded from residents' association news if you're not on Facebook. Or having cash payment refused. Or staff in the business you’re physically standing in telling you to find the answer to your question on their website.
Murat Cem Mengüç@CiaraNi Apple Store manager telling you to make an online appointment to buy a product when you are actually in the store that has the product.
Kayla “Iacovino with an i”@mcmenguc @CiaraNi I go on an extended rant about this every time my husband wants to go to the Apple Store. On top of it being a crowded, germ infested, unfriendly place. I love when they’re like “oh it’ll be about 30 minutes until we can get the product and check you out. Can you wait here?” And I have to say something like “yeah I’ll just hang out at iPhone cases. For 30 minutes.” I swear if Tim Cook got a glimpse of what it’s like to shop in an Apple Store he would be appalled.