Discord is a disjointed mess that is being abused by many to fill a role it was never designed to fill.

No, I don’t want to join your discord to use a half assed search to be able to dig my way through what you think is an FAQ about your game.

Honest question: is there a centralized alternative? Like “here, install this or use this SaaS, it enables your community to chat, discuss in forums, and allows you to manage a FAQ/KB from the content from the chat and forums”

We call them websites.

Oh, you don’t know what SaaS stands by?

I do, it’s exactly what a website hosting is. We got hundreds if frameworks to do all those things that don’t include signing your soul with blood to a cartoonishly evil corp or billionaire.