Technology ConnectionsI really hope y'all understand I'm trying to improve the experience here and in so doing make this a healthier and more attractive place to be.
I didn't want to be a squeaky wheel but you know what they say...
Pxtl@TechConnectify have you filed any of this in the GitHub repo? Talked to Gargron about it?
Justin ⏚@Pxtl @TechConnectify Still waiting on that call back from Mastodon Systems Incorporated customer service dept.
@JustinH @Pxtl okay, and I'm sorry for bringing the example I'm going to bring up, and feel free to feel less of me as a person.
When I would tag YouTube creators on Twitter and tell them I was having a problem, you know what would happen a lot? The human person tweeting at me would tell me "I appreciate your feedback! Please go fill out this form and make that feedback again."
And you know what this felt like? Passing off the problem to someone else.
@JustinH @Pxtl if you are going to insist that I need to file a GitHub repo or whatever the heck I'm supposed to do in order to get my problems believed or listened to, it's pretty maddening.
There are people listening to me, I am talking to you now, there are many, many other people who are seeing many, many other people express these problems.
I would hope that would be enough to get some balls rolling. Otherwise, this is maddeningly bureaucratic.
@TechConnectify @Pxtl The github repo *is* the feedback form...
@JustinH @Pxtl let me put it another way. I don't use GitHub. I don't even really know much about what it is! I ran into it at one point in the past working on some 3D printing thing and from there it has been in my brain as a weird fiddly thing for nerds.
So. You are asking me to go into a space that I'm not familiar with and, with no agency at all, submit some form so that hopefully somebody somewhere else will understand what I'm saying and take action.
Do you understand the friction here?
Ignas Kiela@TechConnectify @JustinH @Pxtl That's where the developers prefer to get their feedback. You want to work with the developers or against them?
0x@ignaloidas @TechConnectify @Pxtl @JustinH Surely you understand that making GitHub the "preferred" way to get feedback biases input from software developers. Then surely you also understand why people who are not software developers feel like they aren't listened to. And finally, surely you understand that this is a problem if we don't want this place to be a pathetic alt-tech-circlejerk.
@ignaloidas @TechConnectify @Pxtl @JustinH I have to point out — because I already feel what I know is a sliver of the frustration TechConnectify must when reading your replies — you are exactly part of the problem he is referring to. You're not only dismissive, you're implying some anti-collaborative motive while trying to stymie collaboration. It is, as has been well put, maddening to even be in the vicinity of.