Even Google was giving people full refunds for all games that were bought on Stadia when they gave up on that. I can’t imagine that the total refunds would even be that bad for Sony given the increases they made for PSN prices. Would at least come across as at least pretending to “do right” to keep some level of trust from the people that have been buying non-game media from them. It would all be just a PR thing with some loss of current money for future money. Maybe even just offer a free amount of credit for getting some shows/movies from the Sony owned studios.

But since Sony is currently the number one, they will keep on their fuck shit until Microsoft or Nintendo are able to pull some big push. Playstation really only does kind of cool shit for customers when they aren’t in the lead.

There was probably nothing Sony could do

Wrong, Sony could issue full refunds to customers or ask WB the royalties back. Sony should had a clause in their contract with discovery that allowed them to host the video files indefinitely, if it was voided all the royalties to be refunded as a penalty fee.

When Google closed their digital magazine store, they let users download the PDF or to get a full refund.

Google again, closed stadia and everyone got a full refund even if all the devs were paid

When a game is delisted on Steam, Valve continues to host the files for previous customers.

But here no, they already got the money, they know that console users are used to just STFU, they saw that they can save a lot of money by deleting hundreds of TB of video content, and seized the opportunity

At least have the decency to do a partial refund where only the royalties paid to Discovery are kept. Or if not a money refund a store credit as goodwill. Or a prorated refund/store credit according to how many times it was viewed. Never viewed = full refund, viewed once, keep the price of a rental, and so on. Or force WB to transfer the license in another digital locker.

But no, nothing.

Had I purchased that video content just to see it disappear from my archive, I wouldn’t ever trust them anymore for future purchases and exclusively resort to piracy. (Well I do it already but this is an example) It’s a lose-lose situation for Sony and for WB. The rightholders do extensive campaigns “please pay for movies and show, don’t steal them”, then if someone believes them and *purchases" the video content, he is the one that will actually get something stolen

True, but I doubt any giant corp entity would do refunds in this day and age.

Not defending Sony, just saying this is SOP, as shitty as it is.

In many countries that wont work. The Terms of service need to only include reasonable and expectable clauses, as they are not negotionable.

And “purchase doesnt mean ownership, we take it from you anytime we want” is neither reasonable nor expectable.

Also this should run under criminal fraud imo. The customers were deliberately deceived by the term “purchase” into believing they would be granted ownership.