The current state of Instagram

https://lemmy.world/post/8525178

The current state of Instagram - Lemmy.World

I’m a performer, so I need my account for work and to book gigs. I’ve been locked out for almost a month due to a platform bug, and have tried exhausted every possible avenue of support.

I get this kind of shit dealing with LG and Samsung support too. It’s like customer experience doesn’t matter in this day and age. They’ve cornered the market
DeWalt too. Got a table saw that shipped with a broken part, and their contact us form was broken. Eventually gave up and bought a replacement part off Amazon. Someone got a promotion for reducing claims.
Fucking UPS with the same garbage, the form for changing your address was broken and would display an error, the phone call support refused to help and told me to "just use the online form". I wocked around it by opening the form, pressing the back button, opening it again, and then it would display properly... Just to change a single fucking number in the apartment unit category. Those are 2 hours of my life I'm never getting back.