The current state of Instagram

https://lemmy.world/post/8525178

The current state of Instagram - Lemmy.World

I’m a performer, so I need my account for work and to book gigs. I’ve been locked out for almost a month due to a platform bug, and have tried exhausted every possible avenue of support.

I get this kind of shit dealing with LG and Samsung support too. It’s like customer experience doesn’t matter in this day and age. They’ve cornered the market
Customer experience jobs are often sent off-shore or cut entirely. Executives see it as a cost-saving measure.