Really proud of Signal, of this piece, and so happy to help lead an organization willing to be honest about what others hide: the incredible cost of developing consumer tech, and why it’s so hard (but rewarding!) to build tech that doesn’t rely on monetizing surveillance.

https://signal.org/blog/signal-is-expensive/

Privacy is Priceless, but Signal is Expensive

Signal is the world’s most widely used truly private messaging app, and our cryptographic technologies provide extra layers of privacy beyond the Signal app itself. Since launching in 2013, the Signal Protocol—our end-to-end encryption technology—has become the de facto standard for private commu...

Signal Messenger
@Mer__edith It's a good read. It left me wondering though: How much does Signal cost an active user to you?
@derickr this is not a hugely meaningful number, in fact. Because we have significant fixed costs, and because economies of scale mean expenses on top of these fixed costs don't scale linearly.