When we warn the real threat of AI is how it’s used against people in the present, not the fantasies that some day computers might think for themselves, this is exactly the kind of thing we’re talking about: health insurers using AI to deny care.

https://arstechnica.com/health/2023/11/ai-with-90-error-rate-forces-elderly-out-of-rehab-nursing-homes-suit-claims/

#tech #ai #health #healthcare

UnitedHealth uses AI model with 90% error rate to deny care, lawsuit alleges

For the largest health insurer in the US, AI's error rate is like a feature, not a bug.

Ars Technica
@parismarx I hesitate to call this stuff "AI" but algorithmic denials have been an issue for a while. In particular I remember reading something a while back that one (about drug seeking, IIRC SAID it was "for advisory use only" or something like that, but people were taking this potential flag and running with it as if it was gospel... unfortunately I think part of it has to do with liability. "This says there's a chance, so if I disregard this, I could be liable" ...which is shitty as hell.