OpenAI's board has fired Sam Altman
OpenAI's board has fired Sam Altman
Yesterday I gave OpenAI’s latest chatbot a photo of a challenging board game quiz card with questions that I couldn’t answer.
The questions were intentionally difficult, no ordinary human is expected to be able to answer them all - at least not without spending an hour on googling/etc. Most of us could only answer a couple of the questions.
ChatGPT answered all of them, in two seconds, and perfectly.
There are definitely some things it’s not very good at, but there are equally things it’s very very good at - this is a very valuable product category (unlike crypto).
At my company we have already used it to great length. We had a backlog on several thousand support tickets we wanted categorized. GPT-4 did it in about 8 hours and with over 80% accuracy, at a fraction of the cost (and higher quality) it would have taken to get humans to do it.
We’re rolling out a chat bot too using it, with a local model as backup, to reply to leads when our clients are busy. So far they love it.
We’re making our money back despite the costs, and we’re able to spend that money paying people to not do busy work.