@mhoye Computers is my bag, and whenever people say they struggle with computers, I talk about how the problem is not them, but the computer systems.
The systems are not people friendly, often. They are geek-friendly (sometimes).
And believe me, I have seen tools that make techies want to try something else too.
So often - in all these areas - the problem is not that "I don't get on with this" - it is, as you say, someone has dismissed their problems, not tried to adjust for them.
@SteveClough @mhoye the thing that frustrates me these days is that geek friendly is disappearing. It's more like marketing/PR friendly
I've lost count of the number of times a site/app goes "UwU Something Went Wrong!" with actual useful info maybe buried somewhere only a turbo-geek would actually think to look. For a geek it's frustrating and for an ordinary user I imagine it's flat out demoralizing.
@mhoye @SteveClough one case where it was a problem I could fix on my end was when uploading a video to the birdsite. It had an encoding issue but the error message refused to say what it was. I was able to find the actual problem in Chrome's devtools though. EDIT: otherwise, I agree, most errors are beyond the user's control
Not exactly a nice experience for a user.