Big facts. I've been at Microsoft for 28 years & seen the ebb & flow of this element of our culture. The decade in which this specific skill was marginalized by leadership was the worst period of stagnation in Microsoft's history.

"Microsoft CEO Satya Nadella Says What Separates Successful People From Everyone Else Really Comes Down to 2 Words: Studies show that companies that prioritize this people skill experience higher productivity and employee engagement" - Inc

https://www.inc.com/marcel-schwantes/microsoft-ceo-satya-nadella-says-what-separates-successful-people-from-everyone-else-really-comes-down-to-two-words.html

Microsoft CEO Satya Nadella Says What Separates Successful People From Everyone Else Really Comes Down to 2 Words

Studies show that companies that prioritize this people skill experience higher productivity and employee engagement.

Inc.
Soft is Hard — Superversive

Hard Skill Satya Nadella was recently quoted saying: "Empathy is not a soft skill. In fact, it's the hardest skill we learn.” In context, this personal revelation is attributed to his own trauma of parenting a disabled son who was quadriplegic and had cerebral palsy. Nadella talked abou

Superversive