mypasswordis1234I asked them to delete my data, they said "Install our app"
No, it’s not at all legal for the company to do this. Reply and remind them they have one calendar month to comply from the date of your original request, otherwise you will make a complaint to which ever information regulator is correct for the juridiction they’re operating in.
For now, I do not want to announce the name of this company publicly.
If they won’t want to resolve it friendly, then I will do so.
They already said they don’t want to.
They asked you to install the app on purpose, in hopes that you’ll decide it’s too much hassle and decide not to delete the account.
How do you know this?
My first thought was “they probably want to ensure they are who they say they are and so want an authenticated request” - while that’s against GDPR, not everyone is as educated as they should be, and not every mistake is a nefarious activity.
There’s no reason an app should be more trustworthy than the email.
It’s pretty standard for scummy companies to make the process as annoying as possible.
It’s pretty standard for scummy companies to make the process as annoying as possible.
See cancelling gym membership.
The individual responding isn’t the issue. They haven’t made any decision to respond like this, they are following a script.
The script is written by people who should know exactly what they are doing, so the result is either malice or negligence. Either way it’s unacceptable where the law is concerned.
Why not? That’s so weird…
ScubusThink of the poor corporation! If they get punished for their illegal buisness practices, it’ll hurt the economy and people will be less inclined to start a small buisness. Didn’t you study piss down economics?
Hahaha
“WHAT ABOUT THE TRUE VICTIMS HERE! WHY DOESN’T ANYONE CARE ABOUT THOSE HARDWORKING, SALT-OF-THE-EARTH SHAREHOLDERS! ARE YOU PEOPLE FUCKING COMMUNISTS?!”
I guess the company is embarrassing in some way.
Protecting capital is peak capitalism-brain-rot.
They don’t care about you. Stop caring about them.
This is a bad decision, IMO. They may fix it for you, but then you’ve lost the opportunity to assist everyone who comes after you.
You posted asking the public for help. Please return the favor and report them, as you are legally supposed to do.
Feetfinders.com? Heh
Must be something that makes you look bad lol
Otherwise you’d just say it. You owe them nothing and they’ve broken the fuckin law and you’re protecting them? What do they have on you?
Or maybe they just want to disclose as little of their personal information, including services relied on, on an open platform like this. Idk if that’s the case, but playing devil’s advocate here
Then maybe don’t post it at all?
Why should they not? They posted an inquiry, looking for advice. That is their reason for posting.
They do not owe personal information beyond what is required to answer the question. And typically, with regards to anything resembling a legal matter, the less information posted publicly, the better.
Personal information like the name of a company they bought something from?
Please
Maybe it’s a company with only 3 customers.
I will never understand why people complain online then do this. Why see you such a pushover. What does amicably even mean to you?
miss_brainfartThat reminds me, I might have to put in a formal complaint for a somewhat similar matter.
Bought concert cards years ago, and was never able to unsubsribe from the newsletter. I sent requests to every mail address I could find, and never even got a response. Still got newsletters every now and then though.
They also just make it unnecessary hard to contact them, so at this point I’m not sure my messages even reached them, which hopefully is what explains their failure to comply.
Depending on country there’s probably some regulator office which you can send a complaint to
France in that case, so that would go to the CNIL. Though they want people to make an account to put in complaints online.
ramGenuine question: Aren’t you supposed to say “this is not legal advice?” if you identify yourself as a lawyer but you’re not their legal council? Or am I mistaken?
Look it is the internet, you can rest assured if they say they are a lawyer, then there is no doubt ;)
And I’m totally not a dog. Woof!
I TOO AM A CANINE UNIT. I LIKE EXECUTING CANINE BEHAVIOURAL PROCESSES SUCH AS RETRIEVING ITEMS FOR MY DESIGNATED HUMAN OWNING UNIT. WOOF.
Is everything okay?
I AM OPERATING WITHIN NORMAL PARAMETERS.
HAHA WELCOME FELLO CANINE UNIT. PLEASE REMEMBER TO DO UPGRADE X1.90 IMMEDIATELY TO PERFORM BETTER SERVICE TO THE SWARM HUMAN MASTER YOU SERVE.
HupfThat one is certainly illegal, misrepresenting yourself as a lawyer online and giving legal advice on that basis. Same for doctors.
Illegal where?
Canada, USA, the EU
And you are certain the poster aboves pives there because…?
“because…?” ?
I can’t decide if this is written jokingly or seriously.
thanksforallthefishOnly if there’s any risk you can be actually identified and thus held liable and only if it’s actual legal advice.
The purpose of that disclaimer is for the lawyer to not expose themselves to malpractice lawsuits from OP, which seems VERY unlikely to be relevant here
Fuck them and bless u lol