-> [email protected]Oct 13, 2023

Google recently killed off Pixel Pass, a service that would upgrade your Pixel phone after two years and include some extra goodies, like YT Premium, and 200 GB of Drive.

It lasted for only 23 months, meaning that nobody actually benefited from using this service, weeks before the Pixel 8 is released.

You can’t make this up. What an absolute joke of a company.

Show threadLuna Dragofelis ΘΔ moved to @[email protected]Oct 13, 2023
@yassie_j I hope they get a hell of a class action lawsuit

this smells like fraud tbh, getting people to buy a subscription with the promise of getting a new phone, then cancelling the service before anyone had a chance to get what they paid for
Show threadRAOFOct 15, 2023

@LunaDragofelis @yassie_j This seems like a misunderstanding of what they were paying for?

The Pixel Pass was: pay for a phone in instalments over 2 years, and we'll throw in some discounts to other Google services. Users already got the “free” phone when they signed up two years ago. What they're losing is:

  • The ability to sign a new 2 year contract for a new phone, and
  • A bunch of bundled discounts on Google services.

It might suck to not get those extra discounts, but this “lol, Google's not going to give everyone the phones they've paid for” bit is just totally incorrect.

Show threadRAOF
@LunaDragofelis @yassie_j Or, an equivalent way to look at it: people who signed up two years ago already got a “free” Pixel 6, but are not being offered a “free” Pixel 8.
Oct 15, 2023 at 2:47amWeb