Some Walmart employees say customers are getting hostile at self-checkout — and they blame anti-theft tech

https://lemmy.world/post/6790769

Some Walmart employees say customers are getting hostile at self-checkout — and they blame anti-theft tech - Lemmy.World

Some Walmart employees say customers are getting hostile at self-checkout — and they blame anti-theft tech::When Walmart’s anti-theft self-checkout tech alerts an employee of a missed scan, it can cause some uncomfortable situations.

I mean, it’s stressful shopping at Walmart. They track your purchases with facial recognition. They log how much their algorithms think you steal and pull the trigger after you hit felony quantities, and then you go to jail and get to defend yourself against potentially bullshit algorithmically-generated charges. The receipt checkers will lay hands on you over amounts under $10. The workers will harass you if you don’t properly reverse-engineer the behaviors that are going to get you flagged as a shoplifter and then proactively avoid them (scanning an item with my left hand with another item in my right hand has gotten me in trouble before)