Sebastian WilkenSep 27, 2023

Großbritannien plant, praktisch alle Ticket Offices zu schließen. Warum das keine so gute Idee ist, zeigt dieser Artikel im Guardian: https://www.theguardian.com/travel/2023/sep/26/tragic-death-of-the-ticket-office-the-inhuman-isolating-change-that-could-ruin-train-travel

Aus dem Text:

"None of the customers I meet today say that closing the ticket office is what they want or need, or that it is in line with their retailing expectations. On the contrary, they call the decision 'disgusting', 'ridiculous', 'gutting', 'inhuman', 'isolating”, 'diabolical', 'ageist', 'ableist' and 'heartbreaking'."

Tragic death of the ticket office: the inhuman, isolating change that could ruin train travel

Along with nearly 1,000 other railway stations in England, Ryde is set to lose their facility, part of a recent £10m transformation. Both locals and tourists are incensed

The Guardian
Show threadSebastian Wilken
"And it’s nice to talk to someone. I like a human, instead of giving myself a headache online, where it probably takes the best part of a day. I don’t understand why they’re closing it; so many people use it."
Sep 27, 2023 at 8:00amWeb
Show threadSebastian WilkenSep 27, 2023
Dieser Kommentar fasst recht gut zusammen, wie ich die Sache sehe.