TIL In the Hot Coffee lawsuit against McDonalds,punitive damages were given due to McDonalds intentionally overheating coffee to save money on refills

https://lemmy.world/post/5386240

TIL In the Hot Coffee lawsuit against McDonalds,punitive damages were given due to McDonalds intentionally overheating coffee to save money on refills - Lemmy.world

During the trial it was revealed that McDonald’s knew that heating their coffee to this temperature would be dangerous, but they did it anyways because it would save them money. When you serve coffee that is too hot to drink, it will take much longer for a person to drink their coffee, which means that McDonald’s will not have to give out as many free refills of coffee. This policy by the fast food chain is the reason the jury awarded $2.7 million dollars in punitive damages in the McDonald’s hot coffee case. Punitive damages are meant to punish the defendant for their inappropriate business practice.

This thing has been going around a long time. McDonald’s is bad and people will believe anything anyone makes up about the case. People on the internet tend to be contrarian, so they jump on the chance to say “well actually the women that sued McDonald’s was in the right, I know this because I’m much smarter than anyone that thinks otherwise!”

The flaw with this meme is making coffee involves boiling water. You can’t actually heat water above 100C without it turning to steam. The coffee served to the woman was significantly less than the boiling point of water, because McDonald’s isn’t able to change physics. The injuries the woman were horrific, but anyone would suffer even worse injuries if the spilled water on themselves while making a pot of Mac & Cheese. Like anything that involves boiling water to make there’s an expectation that you need to be careful when handling it.

The reality of the story is the lady that got burned admitted it was her fault. The reason she sued was to pay her medical bills. The real issue is lack of healthcare. Handling boiling water is a common thing, an accident can happen to anyone. Having a system that depends on either having a corporation associated with the accident you can sue or face bankruptcy whenever you have an accident is the real stupidity here.

I mean who would you sue if you tripped while carrying a pot of Mac & Cheese and got burned because of it? The Kraft Corporation maybe? Dumb system that brainwashed people into trying to blame accidents on a nearby corporation instead of fixing the real problem.

Except that coffee doesn’t need to be brewed at the literal boiling point of water, so you’re wrong there.

Also the lawsuit demonstrated that even 82-88c (as the manual described) was negligently high, and that 60c was plenty hot enough and in fact what most establishments served coffee at

In fact human cells denature at about 60c so any hotter causes damage to your body.

The trial was never anchored around 100c at all

Yeah nobody is disputing the hot water can injure someone. You think I don’t understand what boiling water can do to someone? And it doesn’t matter if other companies serve cold coffee.

How do you even cook food? You understand the danger and are careful about it. It’s commonly understood that coffee is hot and therefore people need to be careful of it. Don’t put yourself in a situation where a whole cup could spill all over your groin. I’ve been boiling water every day at the shockingly high temperature of 100C and somehow I’ve managed to avoid putting it in my groin area. Crazy, I know!

The link is to a personal injury law firm. How do you think their business would be affected if there was proper health care and accidents don’t result in people in a desperate situation where they have to sue someone or go bankrupt? Probably enough of a negative impact that personal injury lawyers are incentivized to promote the idea that McDonald’s was evil for serving coffee slightly hotter than other companies. Because they gotta promote the idea that suing someone that gets injured so they can pay their medical bills is a good and correct way of doing things. Which is why this silly meme persists.

Yeah wow a business wants to show competency in their core product, and educate their customers about how to mitigate their costs with their service.

Even without your stupid healthcare system, companies need to be held accountable for negligence. Until we all pull this stick out of our ass and demand governments provide real effective consumer protections, going after the wallet of idiot business is going to be the way.