One of the hardest and most valuable things you can do as a company is the following:
1. Have a fully up to date org chart
2. Have a diagram that is not the org chart that accurately reflects how work flows through the company
3. Have an up to date and accurate diagram and explanation of what the company does and how it does it (architecture, revenue funnels, business value streams, code-bases)
Scaling decision making is *impossible* without a shared context to build alignment off of.
@hazelweakly Agreed!
> 2. Have a diagram that is not the org chart that accurately reflects how work flows through the company
I did this once for a ~30-person team I had recently joined. I took everything in Jira, put it on a post-it, and ask people who had touched them about who they took it from, what they did, and what happened next. It took me maybe a week and I ended up with a surprisingly complicated workflow diagram.
A number of people said, "Oh, that's how we work?" So I wasn't the only one in the dark.
@williampietri @hazelweakly hah, I tried that once one when I got promoted into a technical leadership role.
"Okay, I think I figured it all out -- is this how the work?"
*sends document to product owners*
"No."
"Oh. Can you help me fix it? What did I get wrong?"
"No."
Hazel Weakly
William Pietri
Pxtl