200,000 users abandon Netflix after crackdown backfires
200,000 users abandon Netflix after crackdown backfires
This article is specifically about Australia. Globally, Netflix added 5.9 million subscribers after their password-sharing crackdown.
I hate to say it, but the crackdown worked exactly as intended.
It was always going to work, it’s kind of weird everyone expected it to backfire. There was never going to be a mass boycott because normal people don’t see “you have to pay for it to use it” as particularly unreasonable.
Say I shared my account with 4 other people. Even if all 4 decide not to sign up, Netflix don’t lose anything and they save 80% of their server costs. They only lose money if I quit as well, and why would I when I’m getting the same service for the same price.