Can't see comments on my post

https://lemmy.world/post/3957992

Can't see comments on my post - Lemmy.world

Why can I only see my own comment on this post I made? The comments button indicates there are four replies, but I’m only seeing my own.

@[email protected] English4•

check the transcoding section on the server and on the phone @[email protected] English2•

Almost always this is a player issue as mentioned. I’ve had similar issues with some files where audio just doesn’t work on one player but works fine for another. Same with subtitles. Set to an external player like VLC and see if that fixes it. (For what it’s worth, I mostly access Jellyfin from my Chromecast and I have it set to prompt me for a player each time I start watching something, one of them always works but for my files it isn’t consistent which) Melmi English2•

I’m not sure of the cause, but this is an issue with the Web Player on the Jellyfin app. You can fix it by going to Settings -> Client Settings -> Video Player Type and selecting Integrated Player or External Player.

Sorry for any confusion, but my question in this thread isn’t about Jellyfin, it’s why can’t I see the comments on the Jellyfin post. When I hover the pointer over the comments button it says there are four posts on the thread, but they’re invisible to me.