This wasn't meant to happen!

https://lemmy.world/post/3849937

This wasn't meant to happen! - Lemmy.world

Out of date tbh - It's never a labyrinthine phone tree anymore, it's a "natural speech" based menu that can never help with more than the most basic inquiries like "how much is my bill?" and still stubbornly refuses to put you in the queue for a real person.
Sometimes cursing will get you connected to a human.
I’m my experience it’ll just hang up
It doesn't even take swearing for some of them - I had one earlier this week that hung up on me when I tried pressing zero to see if that got me anywhere. Touchier than humans.
Comcast once hung up on me because the system wanted to transfer me to a department whose phone system hadn’t yet be set up in my region…the system force transfered me to a number that didn’t exist and I was immediately disconnected.
My pharmacy is ridiculously short-staffed because of summer, so they’re only open for 3 hours in the afternoon. But because everyone is calling in those 3 hours, it’s so busy you don’t even get put on hold, it just says the wait time is too long and to email them and hangs up, lmao.