stappernAug 25, 2023

Valve refuses to replace my broken steamdeck.

https://lemmy.one/post/2816065

Valve refuses to replace my broken steamdeck. - Lemmy.one

Bluetooth is not working at all plus many other issues. Basically told me “sorry :(” Fuck valve. Last time they see my money.

Show threadTransplantedSconie
Yeah, post those logs. They are extremely willing to replace and fix decks.
Aug 25, 2023 at 5:48pmWeb
Show threadstappernAug 25, 2023
Apparently not
Show threaddevtimiAug 25, 2023
You keep saying this but haven’t posted logs showing their side of the conversation. I’ve had my difficulties reaching someone who wasn’t just copy and pasting prewritten responses from a script, but the way you’re avoiding answering peoples questions is suspicious.
Show threadstappernAug 25, 2023

I will not post logs until the situation is concluded. Not avoiding anything. I will post them tomorrow.

Also my device is broken this is undeniable so I’m not sure what the chat log would change.

Show threadsoulsuitAug 25, 2023
Yet you’re comfortable declaring that they refuse to replace it. I’m sure you can see why those two statements are contradictory.