Canon is getting away with printers that won’t scan sans ink — but HP might pay

https://lemmy.world/post/3077637

Canon is getting away with printers that won’t scan sans ink — but HP might pay - Lemmy.world

It’s shenanigans like this that make me never want to buy a Canon or HP product. If I need a high end inkjet for printing photographs, it’s Epson all day. For anything else, I swear by a good used bulletproof Brother.
Brother was good but I’m disappointed by the last units I had. After 4 years of light home usage (one page here and there), they are not picking up paper in the tray. Same for some relatives which bought similar units. Feels like scheduled obsolescence …
The printer might just need a maintenance kit done to it. Those rollers are meant to wear out over time.
It is surprising they'd stop working after only occasional use. The rollers on my scanner are good for 30k scans.
Like @WagesOf said below, the rollers wear out over time and use. So even if you don’t use them they do eventually just wear out.