Coercion versus care; a routine event at Ryanair/Stansted shows the resources systematically put into punishing people instead of supporting them.

'She couldn’t ask for help to do her actual job. It was designed to be impossible. But she could press the alarm.'

https://crookedtimber.org/2023/08/12/coercion-versus-care/

Coercion versus Care

I was recently in Stansted Airport, queueing in a low-ceilinged, quasi-temporary structure to enter the departure area for a Ryanair flight. There were two queues; the ‘priority queue’ …

Crooked Timber
@mariafarrell air travel is the most dystopian environment outside of the criminal justice system.
@mariafarrell No-one who flies with Ryanair or works for Ryanair should be at all surprised by any of this.