mhoyeI felt this in my teeth.
Thiago Figueiró@mhoye I really like what Joel Spolsky had to say about required fields: “End result: people don’t enter bugs, which is much, much worse than not capturing all that information”. I was a big fan of #FogBUGZ https://www.joelonsoftware.com/2002/09/12/20020912/
brandizzi@thiagocsf @mhoye this is a really good point: at least half the pain of any issue tracker are the "structured" fields that make tickets confusing and complex.
@brandizzi @thiagocsf I'm convinced that an organization that really want to be disciplined about engineer development and onboarding would start new hires off working, intensively, on bug triage. If you want new hires to ramp up fast on the organization, the codebase and the customers, there's nowhere better.