EntropyAug 9, 2023

AppleCare+ replacement phone

https://lemmy.world/post/2914427

AppleCare+ replacement phone - Lemmy.world

My phone (14 pro) got shut in a car door by one of my kids, the front and back are smashed and it’s slightly bent. Can I get a replacement on Apple care +? Tried to read the T&C’s but couldn’t get much of an answer. Phone is still fully operational.

Show threadweinermeat
Yes in that case you will just need to pay the “deductible” for the phone model you have.
Aug 9, 2023 at 2:41pmWeb
Show threadEntropyAug 9, 2023
Any idea what kind of price range the deductible would be?
Show threadInvaderDJAug 9, 2023

Looking at the AppleCare site, it’s either $99 or $149USD depending on whether they consider it other accidental damage or as a loss.

www.apple.com/support/products/iphone/

I would have sworn it was $200 but that might have changed since the last time I checked.

I also remember some stories of Apple not covering cosmetic damaged like scratches though. With the phone being bent, that may not matter but if you’re worried about it, try bouncing it off concrete a few times to really break it. After backing the phone up of course.

AppleCare Products - iPhone

Learn how to set up and use your iPhone. Apple experts can help you troubleshoot issues, connect to wireless networks, and use iPhone apps.

Apple
Show threadNaja KaouthiaAug 9, 2023

$99 plus tax for an accidental damage incident if you’re in the US, incident prices vary by region. Unlimited incidents of accidental damage. You can set up a repair on the support.apple.com site on your own or a technical advisor can set one up for you.

Source: Am Apple Support.