Coffee machines reliability chart

https://lemmy.world/post/2468271

Coffee machines reliability chart - Lemmy.world

The biggest swiss online seller makes charts for warranty claims. Basically: how many warranty claims does each brand have? This chart only shows the most popular brands of coffee machines sold on the site, but I still find it interesting.

No Jura?
I was just going to say! Jura is Swiss. How is it not on this Swiss website 😅
They said “you have to have defects to report. Jura does not.” /s
Lol strangely enough, the website only sells Jura accessories, no coffee machines
Reliable smeg
Are people who use Smeg coffee makers known as Smegheads?
Sounds straight out of Red Dwarf
Do we call the mother of a Smeghead a SmegMa?
Everything I’ve read about their other appliances suggests that they’re awful for reliability. Weird result.
Maybe they handed over some dirty smeg money under the table
For those of us on budgets, fwiw I’ve owned two breville’s BES870XLs and have zero issues and pull 2 or 3 shots daily. Owned the first one (and still my daily) since 2016.

From my understanding Breville and Sage are the same products just under a different name so that makes sense.

I used to work at Best Buy and I'd say considering the volume of Breville Barista units sold compared to other espresso machines they had a remarkably low return rate. I'd see lower volume products returned more often for other appliance categories.

Yeah what strikes me the most about this is the fact that Sage and ECM have the same reliability (within the first 2 years, anyway). ECM is usually considered high-end, reliable stuff, while Sage/Breville is considered to be unreliable.

Too bad about Ascaso, but the data confirms what Ascaso owners have been saying online

Same. Have had it since ~2016. Use it almost every day. I want an upgrade but it works just as well as it did on day one.
I have a DeLonghi Magnifica since 2014, it might not be the best machine but the availability of cheap replacement parts is great. I’ve replaced a heater element, filter and a water tank so far. Opening up the machine is easy and all electrical connection are spade connectors.
What about Cuisinart? I got a refurb one many years ago, still brewing strong
Probably not a big seller in Sweden or the EU, which is the demographic audience for that graph
*Switzerland, but yes, they do not sell a lot here
derp… sorry

No problem, it happens a lot!

Switzerland - Swiss Sweden - Swedish

The older ones were rebadged Gaggias.
Bialetti: 0.0%
Not at all true. The gaskets are a pain. The screws are loose. It’s just not worth fixing.
LaMarzocco?
Yeah, surprised this isn’t on the list.
I have had a Saeco Intelia since 2017 and had zero problems with it. I would love to know where it ranks in this mix. It makes about 10 cups of espresso a day and I have never had to do anything more than keep it clean.
I would also love to know. I've had a Saeco 2200 for nearly three years and no issues so far.
I expected to see Technivorm but this is specifically espresso machines.
They’re too reliable for this silly chart.

I expected to see Technivorm but this is specifically espresso machines.

Here’s the Warranty Data for Filter Coffe Makers if you’re interested. Not enough data for Moccamaster though.

i went to look at my local retailers data on filter machines and most moccamasters had a quite good but not perfect rate often around 1-3%, things to keep in mind are that its a local store so there isnt large amount of data so seeing rates of 0% or 10%+ were common but more interesting was the reviews that ultimately indicated that you basically want to get either a moccamaster or WMF, though many of the brands in that list are not sold here so cant comment on them
Guess the simpler mechanics of filter coffee machines do make them a lot more reliable. Wish i could've seen some Japanese brands too, Zorujishi makes a small one that I'm interested in...
Yes, but some of the warranty rates for espressso makers seem unacceptably high. Especially premium products (with premium prices) should not have warranty rates above 5%. 16% is just insane.
Every one of these brands looks like it should have an Urban Dictionary entry
When I read Smeg (top of the chart) I didn’t think about coffee, instead I went to clean up myself a bit.

I thought of red dwarf. I still am.

I kinda want one just so I can have that consistent red dwarf reminder (and write “head” after the logo, like my shark vacuum has “nado” after the logo)

“Smeeee… heaaah! A complete and total one, yes.”
Does smeg not mean what i thought it meant as a kid anymore?

Gaggia

Giggity

De Long Hi was my nickname in college
I’ve had a glass/stainless steel french press for 20 years with never an issue. Why isn’t that in the list eh?
I was thinking the same thing. Unless I drop mine, or can't find the screens, it'll last forever.
Because it can’t make Espresso.
Not with that attitude.
How do you make espresso from a french press?
By weight lifting a lot and being very very strong.
I see digitec doesn’t sell Isomac and I have the best evidence for their reliability. Anecdotal evidence. But in all honesty, it’s been great with no problems and no parts changed for 10 years now
Italian technological supremacy 💪
Umm, their cars, if you can call them that, beg to differ.
Lancia Delta Integrale, Lancia Stratos, Ferrari whatever, Lamborghini Miura, Countach, Diablo, Alfa Romeo 8C…
it drives like a pig, it’s a shitbox
I feel like DeLonghi is just plastic crap but maybe I’m wrong?
IDK, maybe they are so simple that they don’t break. Or they are so inexpensive that people don’t even file warranty cases when they do