MexThe people have spoken, and they want to speak to real live humans, not a rail ticket self-service app | Gaby Hinsliff
pretzelAt Leeds, the people behind the counters are the best. They have all these off peak traveller tickets in West Yorkshire and the machines never prompt you for the right one to use, but the people behind the counter just know and give you the cheapest combination by default. The saved me a fiver this week