MexThe people have spoken, and they want to speak to real live humans, not a rail ticket self-service app | Gaby Hinsliff
richdotwardI use trains on a regular basis but can’t remember the last time I saw any staff in the station.
I now just use the train app on my phone. from, to, time, press pay and use the finger print scanner to pay.
Buying a ticket should be simple.
Even the buses here I just tap my phone against I reader and sit down.