this story is wild. Tesla misrepresented the range of their cars for decades, then created a team specifically dedicated to undermining customer efforts to schedule appointments and get help

https://www.reuters.com/investigates/special-report/tesla-batteries-range/

Tesla’s secret team to suppress thousands of driving range complaints

About a decade ago, Tesla rigged the dashboard readouts in its electric cars to provide “rosy” projections of how far owners can drive before needing to recharge, a source told Reuters.

Reuters

@KarlBode

"Inside the Nevada team’s office, some employees celebrated canceling service appointments by putting their phones on mute and striking a metal xylophone, triggering applause from coworkers who sometimes stood on desks."

WTAF is wrong with these people? It's a f*cked up cult.