this story is wild. Tesla misrepresented the range of their cars for decades, then created a team specifically dedicated to undermining customer efforts to schedule appointments and get help

https://www.reuters.com/investigates/special-report/tesla-batteries-range/

Tesla’s secret team to suppress thousands of driving range complaints

About a decade ago, Tesla rigged the dashboard readouts in its electric cars to provide “rosy” projections of how far owners can drive before needing to recharge, a source told Reuters.

Reuters
@KarlBode they are very, very good at making it difficult for their customers to get any kind of support. It took me three weeks to get an appointment to have my solar panels taken down while I get a new roof.