Weekly tech discussion and tech support thread

https://lemmy.world/post/2009908

Weekly tech discussion and tech support thread - Lemmy.world

Hey everybody, feel free to post any tech support or general tech discussion questions you have right here. As always, be excellent to each other.

Any suggestions on where to start with troubleshooting an external hard drive that isn’t being detected? For context, it’s a very old 1TB HDD that is in its own case. I’m not really sure how I can open it because the case has no screws. It worked last week and suddenly stopped. Usually the led indicator blinks when I plug it into my laptop’s usb port, but not it just stays the same color (meaning no activity).

In desperation I’d first try (if you haven’t already) all the different usb ports in case it’s a faulty port. Then a different USB cable, assuming it’s not built into the case. If it has some external power supply I’d try a different one if possible.

Beyond that, by “very old” do you mean spinning rust, or are they SSD?

Either way, there’s always a way to get into the case, if it’s a popular enough drive/case, there may be a video on how to do it. Depending on they type of drive there maybe more you can check on the inside.