Reddit claiming they weren’t recovering deleted posts
I’m not sure if it’s a coincidence, but I raised a case with the ICO in the UK, and today they got back to me asking for all my communication with Reddit. Also today - after a month of silence - Reddit also emailed me with this If you’re in the UK and had been affected by posts being restored, I’d recommend contacting the ICO. It takes less than 5 minutes
When the ICO recieve a complaint they usually send an initial notification email to the data controller explaining that a complaint has made and that a case officer will be assigned in due course.
Well, unless it relates to a serious or ongoing data breach, which tends to be triaged immediately into an active investigation. Initial notification letters do also recommend trying to resolve the issue with the data subject in the interim though.
That probably spooked Reddit into moving your case up the priority list as I imagine they’ve got a pretty substantial backlog of SARs and other data rights requests, considering the circumstances.
The response window for most of those rights is also 30 calendar days + extensions if applicable, so they could also have just been responding as late as allowed, accounting for aforementioned probable backlog.
Jacobp100
GeneralRetreat