myrmepropagandistAnd Then Satan Said:
We are going to separate into breakout groups of five people, after 8 min. each group will present what they discussed in the main group.
ginguin (bean)@futurebird I am guilty of asking people to do this. Heck, I think it’s baked into the day tomorrow!
JenI was in a zoom thing yesterday with breakouts. We were invited to:
1. Private message host to request being left out
2. Give whatever feedback we wanted (no pressure, no nominating a spokesperson, no getting sidelined)
3. Offer half-formed thoughts
4. Sit in respectful, thoughtful silence
These made it a much better experience. You might be able to use some in your thing?
@JetlagJen @futurebird I'll be discussing these ideas with the other facilitators. These are customer service trainings, so interaction is literally what this is all about, but making the training more inclusive and accessible is good.
Most of our stuff doesn't have those interactions. Just the two courses that cover sales and customer service.