Why are EMRs so universally terrible?
@pyoor I hate it when our systems do this. There’s one box on our EPR which is always funky to fill in and often gets left blank and the thing documented in a notes field somewhere nearby.
@Chloespjs Ours is just all like this. Random bits don't work, lists aren't sorted into any kind of order, recording basic assessments is often impossible to find - and there's no way to search for them... it's a car crash that's only usable at all because we're all so used to how awful it is. πŸ˜•

@pyoor Several reasons. Good user interface design, like any other specialty, is hard. And it usually takes quite a bit of time. In essence, the designer needs to deeply understand the needs of the end users as well as the constraints of the business.

Now consider that interface design work is often considered a specialty task. Many companies seem to get by with maybe 1 or 2 people, if that, for all of their design needs.

And before you mention consultants, consider just how expensive *really* good design specialists are.

And then consider that you are dealing with an already niche subject - medical software. So now, you need several specialists not only in programming but design who are also proficient in medical lingo *AND* the huge medical infrastructure (both tech and not). And lastly, consider that, often, doctors are leading these efforts and they are stretched SUPER thin so they can't devote much time to it.

@amerikate I might have more sympathy but this application appears to have been around since windows 3.11 (at least many of the dialogs use 3.11 UI elements) and it's still atrocious and unusable.
@pyoor But if they replaced the software, they wouldn't have enough money for the CEO's yacht! What about all those unemployed chefs, deck hands, and custodial staff? Do you realize how hard it is to get the stain from a 2005 Chateau Mouton Rothschild Pauillac out of teak?

@pyoor Geez. And here I thought ours asking this question about the 80 yo female was the worst it could get. LOL

GIGO.