[META] Spotlight on: Rule 2 and all the removed posts

https://lemmy.world/post/1230172

[META] Spotlight on: Rule 2 and all the removed posts - Lemmy.world

Hi all! I’ve noticed that quite a few posts have been taken down recently which I understand can definitely be annoying! This is due to Rule 2, as follows: No support questions/rants/bug reports: All posts should benefit the community rather than the individual. Please refrain from posting individual support questions, rants, or bug reports. For support questions, please post them to [email protected] [/c/[email protected]]. Thanks for your understanding :)

Why isn’t that rule relaxed until an Android App community is robust enough.
I agree. It’s a good role for a larger community, but I think being enforced so early will only harm growth. And yes, I know growth is not necessarily the main goal - but we surely want enough initial growth to hit that critical mass that sustains a reasonable level of activity?

We’ve been more lenient on content with some general applicability but are also seeing a lot of very device-specific technical support questions posted. These specific question posts can end up with little activity and drown out other content. It can be very hard to course correct once a community becomes associated with tech support, partly because it leads folks who aren’t interested in it to unsubscribe.

Some examples of submissions:

  • Safe mode missing in main menu on Xiaomi phone. How to enter safe mode?
  • OnePlus 8 charging port damaged
  • How’s Nova launcher on a Pixel?
  • Help to find a Digital Planner App for a Moto Stylus Phone?

Directing folks to !askandroid also means being able to offer more specific guidance in the sidebar, like suggesting submitters provide more info about their situation or device.