dedditJul 4, 2023

FTC sues Amazon for 'tricking and trapping' people in Prime subscription

https://lemmy.world/post/1030772

FTC sues Amazon for 'tricking and trapping' people in Prime subscription - Lemmy.world

“Federal regulators have sued Amazon, alleging the company for years “tricked” people into buying Prime memberships that were purposefully hard to cancel. The Federal Trade Commission, in a legal complaint…”

Show threadcybersandwich

I've been a prime member since they offered it. It's gone up a bit since I started but they've also added more value to it. Prime video is nice as an "extra". Prime subs for twitch. Same day, overnight, 2 day shopping either for free or trivial cost. Their returns are fairly painless.

I have never even thought about cancelling it. Is it that hard?

I guess I've also never experienced being "tricked" into subscribing.

Jul 4, 2023 at 6:36pmWeb
Show threadMayJul 4, 2023

I cancelled mine and in my experience wasnt BUT

  • I think this article is about the U.S.A. so the experience might be different there

  • I cancelled recently (i had a free trial to get something quickly and then cancel it) so maybe whatever they were doing to make it difficult already stopped by then

    • Also I agree with someone who says they really really try to get you to get it. Now Amazon also keeps trying to get me to get a business account?

    Show threadbraxy29Jul 6, 2023
    you haven’t experienced it because you were already subscribed.