AI tools revolutionizing customer experience in Southeast Asia #AIinSEA

Hashtags: #chatGPT #AIinCustomerExperience #DigitalTransformation Summery: The COVID-19 pandemic has brought about a significant shift in Southeast Asia's retail landscape, with e-commerce experiencing exponential growth. This, combined with the use of social media and advancing artificial intelligence technology, has paved the way for the next evolution of the retail industry. Conversational commerce, or c-commerce, has emerged