HeartyBeastVirgin Media customers worry emails gone for good
Some have lost access to their inboxes, and the firm cannot say when it will be fixed.
xylan2 weeks? Something has gone horribly wrong. They either don't have backups or they're corrupt and they're trying data recovery. After this long it seems pretty unlikely they're ever coming back.
Something has gone horribly wrong. Virgin Media's e-mail has quite often been flaky - I lost it for a couple of days in the past and it was unclear how to get it back. Recently they slipped out he fact that new customers would bnot be getting e-mail.
I've moved some of my accounts to Apple's iCloud e-mail which now supports custom domains.
seacockerHello ICO fine
The system is screwed for sure. I’ve not been with Virgin for around 9 years yet last week got an email to my Gmail account from Virgin saying there was email issues.
Even listed my old Virgin details on it.