It is now painfully clear that no local government, state or federal agency, or other civic institution should be using Twitter for any purpose other than directing people to alternative platforms.

Using the platform for anything other than a last ditch backup for any kind of emergency communication is clearly a disaster waiting to happen.

@ct_bergstrom
An agency has to send out the notices through all methods likely to reach the public. Using Twitter to send out notices is not inappropriate. If people are not receiving notices then it is up to them to sign up for direct alerts that are already available.