@halfashark You have nothing to apologize for! I'm just honestly perplexed by the general sentiment here that the third-party apps are better than the official app. I'm not an expert, but that seems to me to be a red flag that might indicate issues in the service itself, and that honestly worries me a bit. It's by no means your fault, and you shouldn't feel obligated to apologize on behalf of this service for my subpar experience so far. Thank you for the help you've given so far.