Why do so many tech companies, like Reddit and Twitter are making their platforms worse for their users all of a sudden?
Why do so many tech companies, like Reddit and Twitter are making their platforms worse for their users all of a sudden?
Here is how platforms die: first, they are good to their users; then they abuse their users to make things better for their business customers; finally, they abuse those business customers to claw back all the value for themselves. Then, they die.
from Cory Doctorow's article on 'enshittification', which has become mandatory reading.